Specific client support e-mail addresses are listed in the Client Center.
Apr 05, 2024 Operational Arrangements - Necessary for Securities to Become and Remain Eligible for DTC Services Issue Eligibility
Dec 21, 2023 The eCD Indemnification Letter is used when features on an eCD certificate need to be amended post issuance. Special Letters (PDF)
Apr 06, 2021 The LOP is used, when due to extraordinary circumstances, the Lead Underwriter of a Non-FAST new issue has advised DTC that it will not be able to deliver the physical certificates to DTC in compliance to the requirements described in DTC’s Operational Arrangements (OA). Note: Please read the letter in its entirety before completing and submitting to DTC. Special Letters (PDF)
The service provides a transparent communication between DTC and agents in regards to corporate actions, by providing instructions and other documentation.
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Download important legal notices about DTCC Corporate Action Information for Agents.